Data deletion

You can stop Local Business Manager from accessing your Google data and have your data deleted in any of three ways.

Three ways to delete

1. Disconnect Google in the app. Open Settings, then Connections, and choose Disconnect Google. We revoke the access token with Google immediately, and delete the Google user data we hold for that connection within 30 days. To close your whole account, choose Delete account on the same screen.
2. Remove access in your Google Account. Go to https://myaccount.google.com/permissions, select Local Business Manager and remove its access. Our access stops immediately. We detect the revoked access and delete the related Google user data within 30 days.
3. Email us. Send a request to privacy@localbusinessmanager.xyz from, or naming, the email address on your account. We confirm the request within 7 days and complete deletion within 30 days.

What is deleted

• OAuth tokens for the connection, straight away.
• Business profile information, reviews, replies, posts, photos, performance metrics and location lists obtained from Google.
• Rank-tracking history, reports and account data, when you delete your account or ask us to.

Encrypted backups are overwritten on a rolling basis within 90 days.

What we keep, and why

Invoices and payment records are kept for as long as tax and accounting law requires. They contain billing details but no Google user data. We also keep a record that a deletion request was completed.

Deleting data from Google itself

Deleting your Local Business Manager data does not delete anything from your Business Profile. Replies and posts you published remain on Google until you remove them there.